Episode #35: Being a Trusted House Detective with Reid Stever

[00:00:00] [SPEAKER_01]: So what is it about helping and guiding people that you love?

[00:00:04] [SPEAKER_02]: Yeah, I mean it just, it is what drives me. It's that, it's, you know,

[00:00:08] [SPEAKER_02]: it's seeing, it's taking things that are like fairly complicated. People have no knowledge of

[00:00:12] [SPEAKER_02]: a house. Like there is no comfort level there. Like, you have to start with like,

[00:00:18] [SPEAKER_02]: what is that pipe? Like, oh that brings water into my home. Like there is like-

[00:00:22] [SPEAKER_02]: We need that, right?

[00:00:22] [SPEAKER_02]: And to make people feel comfortable, you say listen, no one has a baseline of knowledge.

[00:00:26] [SPEAKER_02]: Yeah, even homeowners.

[00:00:27] [SPEAKER_02]: And you don't need to remember all these things. I'm writing it all down. And so taking something

[00:00:32] [SPEAKER_02]: that's fairly complicated, it's really important. It's the biggest purchase you're going to make

[00:00:35] [SPEAKER_02]: and then getting that into a point where it's digestible. There's a report that can be

[00:00:39] [SPEAKER_02]: negotiated or like a maintenance record to move forward. So taking all of that and kind of

[00:00:44] [SPEAKER_02]: delivering that to someone. So when they're walking out, they say, all right, I feel really

[00:00:48] [SPEAKER_02]: confident about this purchase or I feel, you know, not so much confident about this purchase

[00:00:52] [SPEAKER_02]: and maybe I'm going to look somewhere else or something like that.

[00:00:59] [SPEAKER_01]: Welcome to the podcast dedicated to real estate, insurance and everything in between.

[00:01:05] [SPEAKER_01]: Join us as we take you along our own brokerage building journeys with additional wisdom from our

[00:01:11] [SPEAKER_01]: network of business experts. Welcome to Bricks and Risk. Hey everyone. Welcome to another

[00:01:23] [SPEAKER_01]: episode of Bricks and Risk. I'm Tim Garrity. And I'm Sean Mooney. And today Sean, we have

[00:01:30] [SPEAKER_01]: an amazing guest. But first, we have our first listener comment. So I'm going to go

[00:01:37] [SPEAKER_01]: ahead and read it on the show today. Some feedback? We got some feedback. It's pretty killer.

[00:01:42] [SPEAKER_01]: Okay. From Mr. Bobby Hort. Hi guys. Big fan here. I have a question for Sean.

[00:01:50] [SPEAKER_01]: When his clients send him a photo of an accident from an iPhone, how can he tell

[00:01:56] [SPEAKER_01]: what happened from a miniature version on his Android? Sincerely, Bobby Hort. Thank you, Bobby.

[00:02:03] [SPEAKER_00]: Just made my day. So Bob, here's how we do it at Mooney Insurance Brokers.

[00:02:10] [SPEAKER_00]: Because it comes through as an eight pixel picture, we actually have to download an

[00:02:20] [SPEAKER_00]: app that converts that onto my desktop and then we'll be able to see the full picture.

[00:02:29] [SPEAKER_00]: And then we can initiate the claim from there. So Bob, thank you for the feedback. I hope this

[00:02:34] [SPEAKER_00]: helps. And one day when you mature and grow up, you'll buy a real phone. I love it. It'll

[00:02:42] [SPEAKER_01]: work for you. I love it. Well, real quick, we want to introduce one more thing. So if you

[00:02:47] [SPEAKER_01]: write in to the Bricks and Risk podcast, email us at bricksandrisk.com. If it's good,

[00:02:58] [SPEAKER_01]: we'll read it on the next episode. I don't know if that's a good idea.

[00:03:00] [SPEAKER_00]: Appreciate it. They might get some squirrely comments in there.

[00:03:04] [SPEAKER_01]: I love it. All right. So today we have Reed Stever, the owner of RS Home Inspection. How

[00:03:11] [SPEAKER_01]: are you doing today, Reed? Doing great. Thanks for having me guys.

[00:03:14] [SPEAKER_01]: Thanks for being here. So a little background on Reed. So he is the owner of RS Home Inspection.

[00:03:20] [SPEAKER_01]: It's something he recently opened and it's his own home inspection company.

[00:03:25] [SPEAKER_01]: So he's got 20 years experience as a home inspector or as he put it,

[00:03:29] [SPEAKER_01]: a trusted house detective. 10 years with US Inspect and 10 years with Value Guard.

[00:03:35] [SPEAKER_01]: He's conducted thousands of inspections on condos, row homes, multi-units, sprawling

[00:03:41] [SPEAKER_01]: estates, commercial properties, very old homes and also brand new homes. Born and raised in

[00:03:47] [SPEAKER_01]: greater Philadelphia. What's up, Ben Salem? That's right.

[00:03:51] [SPEAKER_01]: Technically. Andalusia.

[00:03:52] [SPEAKER_01]: Andalusia if we're being technical. A little more granular than our location here.

[00:03:58] [SPEAKER_01]: He went to Holy Ghost Prep High School, Temple University. He lives in Glenside with

[00:04:02] [SPEAKER_01]: his wife, Chris, and his son, James, and his dog, Heidi. And he coaches youth sports.

[00:04:06] [SPEAKER_01]: He's on the board of the Glenside Fire Company and he's an instructor at the

[00:04:11] [SPEAKER_01]: Temple Real Estate Institute teaching residential construction, which is super cool, man.

[00:04:16] [SPEAKER_01]: All right. So first question. You've worked for other companies now for 20 years.

[00:04:21] [SPEAKER_01]: That's like an insane amount of time to get your feet wet, get experience.

[00:04:26] [SPEAKER_01]: So when was the morning that you woke up and decided,

[00:04:30] [SPEAKER_01]: I think it's time to start my own business?

[00:04:32] [SPEAKER_02]: That's a great question. So I've been an independent contractor for the last 10 years,

[00:04:39] [SPEAKER_02]: so it's not far off. From being an employee W2.

[00:04:43] [SPEAKER_02]: Yeah. So my day to day is on me. I'm out at a home inspection by myself.

[00:04:52] [SPEAKER_02]: So the day, there wasn't a day. It was a feeling.

[00:04:56] [SPEAKER_02]: Thinking about it for a while.

[00:04:57] [SPEAKER_02]: Thinking about it for a while. And the timing just sort of seemed to come together. And I think you

[00:05:04] [SPEAKER_02]: guys talk a lot about your network and people that you surround yourself with.

[00:05:08] [SPEAKER_02]: Relationships.

[00:05:09] [SPEAKER_02]: Relationships that you have and seeing what people are doing and are able to do.

[00:05:14] [SPEAKER_02]: And so being inspired by that. And so that's sort of what sort of echoed in my brain.

[00:05:19] [SPEAKER_02]: So I was able to lean on that network a lot, which made the transition very, very smooth.

[00:05:25] [SPEAKER_02]: You know, put me in place with software I needed.

[00:05:30] [SPEAKER_02]: Some new tools that are really fun and cool. Websites, things like this.

[00:05:35] [SPEAKER_01]: Yeah. It's like you have your own say now on what you use.

[00:05:38] [SPEAKER_01]: That's right.

[00:05:39] [SPEAKER_01]: You work for two different companies. It's like they have their own tech,

[00:05:41] [SPEAKER_01]: they have their own CRM, whatever. You have to use that.

[00:05:43] [SPEAKER_02]: Exactly. Yeah. So I got, and it sort of snowballed from teaching at Temple.

[00:05:47] [SPEAKER_02]: It was a great opportunity. And so to see some things that you do that maybe you didn't

[00:05:52] [SPEAKER_02]: think you could do. And let that snowball from there. So I kind of saw that in myself.

[00:05:58] [SPEAKER_02]: I said, well, this looks like an avenue I could take and wouldn't it be cool to own

[00:06:02] [SPEAKER_02]: your own company? Just that freedom to be creative and kind of try different things.

[00:06:09] [SPEAKER_02]: So it would be like in the last six months or so, it's sort of built from there.

[00:06:14] [SPEAKER_02]: I was able to put some small pieces together. And it really wasn't a big leap.

[00:06:18] [SPEAKER_02]: I typically am by myself. And so it was a fairly smooth transition and spring has sprung.

[00:06:25] [SPEAKER_02]: So timing was great. The market's been really great. But once I had that,

[00:06:32] [SPEAKER_02]: it's been about a month now. And so it's starting.

[00:06:36] [SPEAKER_02]: I really appreciate that. And right back at you.

[00:06:38] [SPEAKER_02]: Thanks man. Yeah. We'll jump into a little bit of that too.

[00:06:41] [SPEAKER_02]: Absolutely. Yeah. We spoke on the phone. Yeah. So it's like

[00:06:48] [SPEAKER_02]: the people around me inspire me to kind of take those leaps.

[00:06:52] [SPEAKER_02]: Yeah. Which is really cool.

[00:06:53] [SPEAKER_00]: Well, here's a step away here so you guys can.

[00:06:55] [SPEAKER_00]: Yeah. I did gesture your way as well.

[00:06:57] [SPEAKER_00]: I know, I know. I gave you a gesture.

[00:06:58] [SPEAKER_01]: Think about a better call back to Bobby Hort next time.

[00:07:01] [SPEAKER_00]: How has your network responded? I'm very interested to hear because you have the

[00:07:06] [SPEAKER_00]: relationships prior to jumping off. But for me, when I did it, it was a little different

[00:07:12] [SPEAKER_00]: where my expectation was X. And I'm like, all right, here I am ready to go.

[00:07:19] [SPEAKER_00]: And it's like 30 days in and I'm like, well, here I am at Y.

[00:07:24] [SPEAKER_00]: And it wasn't exactly in my mind how it planned out to be. So I'm curious

[00:07:28] [SPEAKER_00]: what the response has been and how you're going to do that, use that going forward.

[00:07:34] [SPEAKER_02]: Sure. So the response has been great. And really, I've not done a lot of

[00:07:39] [SPEAKER_02]: advertising or anything like that. You have that network.

[00:07:42] [SPEAKER_01]: You have those people that we've been working together for years.

[00:07:44] [SPEAKER_01]: That's right. 20 years.

[00:07:47] [SPEAKER_02]: I've been working with Reed since I've been in real estate, like 15 years.

[00:07:49] [SPEAKER_02]: Yeah. And so that gives you a lot of confidence. Also, home inspections are interesting.

[00:07:55] [SPEAKER_02]: Your calendar doesn't really fill out until the week it happens. People are looking at

[00:07:59] [SPEAKER_02]: houses during the week, especially on the weekend. They're putting offers in.

[00:08:02] [SPEAKER_02]: And a lot of times someone will ask, you're available in two weeks? Well, absolutely.

[00:08:06] [SPEAKER_02]: Yeah, let's go. It kind of fills up as it goes.

[00:08:08] [SPEAKER_02]: So that transition, I didn't put too much pressure on myself.

[00:08:14] [SPEAKER_02]: I feel like after 20 years, there's kind of an ebb and flow to the seasons.

[00:08:20] [SPEAKER_00]: And just let it happen organically.

[00:08:21] [SPEAKER_02]: And just let it happen organically. And then the more advertising I need to do

[00:08:24] [SPEAKER_02]: or seasonally, then you have the flexibility to do those sorts of things.

[00:08:30] [SPEAKER_02]: But the network has been great. It's buyers, friends, buyers' families,

[00:08:34] [SPEAKER_02]: real estate agents, and that sort of thing have been wonderful.

[00:08:38] [SPEAKER_02]: It's been really incredible.

[00:08:40] [SPEAKER_01]: Cool. Nice. All right. So you've worked for two other large companies.

[00:08:44] [SPEAKER_01]: So US Inspect, am I correct in saying they're more of a national company?

[00:08:48] [SPEAKER_01]: Yeah, they have a lot of branches.

[00:08:50] [SPEAKER_01]: Yeah. So they're all over the place. But Value Guard is local, correct?

[00:08:54] [SPEAKER_01]: Yeah. That's like a homegrown business.

[00:08:55] [SPEAKER_01]: Homegrown business. You've worked for both.

[00:08:57] [SPEAKER_01]: That's right. What are some things you learned from a US

[00:09:00] [SPEAKER_01]: Inspect doing that for 10 years and then going to a Value Guard? What kind of things

[00:09:05] [SPEAKER_01]: did you learn from them that gave you confidence to do what you're doing?

[00:09:07] [SPEAKER_02]: Sure. Yeah, I mean, I gained so much from both. US Inspect was a national organization,

[00:09:15] [SPEAKER_02]: but they were fairly small when I joined in 2004, 2005.

[00:09:20] [SPEAKER_02]: One great thing there was they had sort of a built-in training facility.

[00:09:24] [SPEAKER_02]: So that was one of the benefits of having a bigger company

[00:09:26] [SPEAKER_02]: because they were able to train me in my early 20s.

[00:09:30] [SPEAKER_02]: More corporate.

[00:09:30] [SPEAKER_02]: More corporate.

[00:09:31] [SPEAKER_02]: Structure.

[00:09:32] [SPEAKER_02]: Yeah. And so the benefits of that were it still felt like

[00:09:36] [SPEAKER_02]: it was a Philadelphia chapter, basically. So it still felt small,

[00:09:40] [SPEAKER_02]: although it had some of that broader reach and support.

[00:09:44] [SPEAKER_02]: One of the things that happens over time is that it continues to grow and grow and grow,

[00:09:49] [SPEAKER_02]: and then you lose some of that touch at the personal level.

[00:09:51] [SPEAKER_02]: So that was one of the main moves that I did to Value Guard was

[00:09:54] [SPEAKER_02]: it's a family-operated, owned business that's local to Philadelphia.

[00:10:00] [SPEAKER_02]: And that connection still feels like family and friends.

[00:10:04] [SPEAKER_02]: My family and friends work there.

[00:10:06] [SPEAKER_02]: And so having that connection and making that jump, it felt incredible.

[00:10:12] [SPEAKER_02]: After 10 years, it felt like the right move,

[00:10:14] [SPEAKER_02]: and it really was the right move for me for 10 years for my family and for my business.

[00:10:19] [SPEAKER_02]: And I was able to bring friends from US Inspect

[00:10:21] [SPEAKER_02]: and from people that were learning over to Value Guard and have that same experience.

[00:10:28] [SPEAKER_02]: And then that next step, then you kind of look down the road

[00:10:31] [SPEAKER_02]: and you say, where do I want to be in 20 years?

[00:10:34] [SPEAKER_02]: And owning my own business kind of just really opened up at one point.

[00:10:38] [SPEAKER_02]: So that was it.

[00:10:40] [SPEAKER_01]: What was that conversation like?

[00:10:42] [SPEAKER_01]: So again, Value Guard felt it's a family business.

[00:10:45] [SPEAKER_01]: They felt like family to you.

[00:10:47] [SPEAKER_01]: You have friends at work there.

[00:10:48] [SPEAKER_01]: You had to tell them, hey, thank you so much for everything, but I got a jet.

[00:10:53] [SPEAKER_02]: That's it.

[00:10:54] [SPEAKER_02]: And to tell you the truth, it went really, really well.

[00:10:59] [SPEAKER_02]: The owners at Value Guard, it really was like a family.

[00:11:03] [SPEAKER_02]: And my friends, again, are still there.

[00:11:05] [SPEAKER_02]: My brother-in-law is an inspector there.

[00:11:08] [SPEAKER_02]: So that transition was really smooth.

[00:11:11] [SPEAKER_02]: I mean, it's a big deal, but they were very supportive.

[00:11:17] [SPEAKER_02]: So they thanked me for like a decade of dedication.

[00:11:20] [SPEAKER_02]: That's the way it should be.

[00:11:21] [SPEAKER_02]: That speaks to the relationship.

[00:11:23] [SPEAKER_02]: Yeah. And that's it.

[00:11:24] [SPEAKER_02]: I would still refer all my friends and family there.

[00:11:26] [SPEAKER_02]: And you want to have that kind of free flowing interaction

[00:11:29] [SPEAKER_02]: and that good energy moving forward.

[00:11:32] [SPEAKER_02]: So I was really thankful to them for the 10 years and also for the nice sendoff.

[00:11:37] [SPEAKER_02]: And I'll stay connected to them for sure.

[00:11:38] [SPEAKER_00]: I thought you were going to say, what was the conversation like?

[00:11:42] [SPEAKER_00]: Who won the fist fight?

[00:11:44] [SPEAKER_02]: No.

[00:11:45] [SPEAKER_01]: Reed or Value Guard?

[00:11:47] [SPEAKER_01]: We all won.

[00:11:49] [SPEAKER_01]: Yeah. We all know who won.

[00:11:50] [SPEAKER_01]: Reed walked away throwing his gloves up like Rocky.

[00:11:53] [SPEAKER_00]: I thought you were going to say the conversation with your wife

[00:11:55] [SPEAKER_01]: because that's a big deal.

[00:11:57] [SPEAKER_01]: No, you're right.

[00:11:58] [SPEAKER_01]: Yeah. Talk about that.

[00:12:00] [SPEAKER_01]: Again, like you said, it's a family decision.

[00:12:02] [SPEAKER_01]: It's not just you.

[00:12:03] [SPEAKER_01]: You have a wife, you have a child, you have a dog.

[00:12:06] [SPEAKER_01]: I mean, you have a home, you got responsibility, liability.

[00:12:10] [SPEAKER_01]: What was that like?

[00:12:11] [SPEAKER_02]: Incredible.

[00:12:12] [SPEAKER_02]: My wife has been nothing but incredibly supportive.

[00:12:16] [SPEAKER_02]: And so she is the director of marketing communication at Elfond Wissahick.

[00:12:21] [SPEAKER_02]: And so the expertise she brings, I really couldn't do it without her.

[00:12:28] [SPEAKER_02]: That whole piece of like, let's build your Google business profile.

[00:12:31] [SPEAKER_02]: Let's make sure all your branding is nice.

[00:12:34] [SPEAKER_02]: Those sorts of things that you need to do.

[00:12:36] [SPEAKER_02]: I'm really good at inspecting houses.

[00:12:38] [SPEAKER_02]: That stuff.

[00:12:38] [SPEAKER_01]: Does she want to help out me and Mooney?

[00:12:40] [SPEAKER_02]: Yeah, absolutely.

[00:12:42] [SPEAKER_02]: Absolutely.

[00:12:43] [SPEAKER_02]: So I mean, I can't say enough about how supportive on a daily basis.

[00:12:48] [SPEAKER_02]: And it's been incredible.

[00:12:50] [SPEAKER_02]: Kristen has been wonderful.

[00:12:53] [SPEAKER_02]: And you know in the business, this is sort of how things go.

[00:12:55] [SPEAKER_02]: A lot of real estate agents move companies.

[00:12:58] [SPEAKER_02]: This is a very, very common thing to the point where it really should be.

[00:13:01] [SPEAKER_02]: Like you said, it's just that is the business and keep the good energy going.

[00:13:07] [SPEAKER_02]: And so I think us being just completely in real estate for 20 years,

[00:13:12] [SPEAKER_02]: that was kind of like exactly what she was prepared for.

[00:13:17] [SPEAKER_02]: She's built to kind of help me do this.

[00:13:21] [SPEAKER_02]: It's my business, but it's our business.

[00:13:23] [SPEAKER_01]: That's great.

[00:13:23] [SPEAKER_01]: It's funny.

[00:13:24] [SPEAKER_01]: I don't know if you remember this.

[00:13:26] [SPEAKER_01]: So when we first met in real estate,

[00:13:28] [SPEAKER_01]: I was working at my first brokerage, which was called Brown McKinney.

[00:13:31] [SPEAKER_02]: Yeah.

[00:13:31] [SPEAKER_01]: And I was working with James Yocum.

[00:13:33] [SPEAKER_02]: Oh yeah.

[00:13:34] [SPEAKER_01]: And we're in there and it was like my first deal and it was a buyer client.

[00:13:38] [SPEAKER_01]: I was like, do you know any good home inspectors?

[00:13:40] [SPEAKER_01]: He's like, yeah, I know.

[00:13:41] [SPEAKER_01]: I used to read Steve or I'm like, read Steve or he's like, yeah, I'm like,

[00:13:45] [SPEAKER_01]: I'm LaSalle.

[00:13:47] [SPEAKER_01]: And so we started like BSing about it and we realized it was you.

[00:13:50] [SPEAKER_01]: I was like, dude, I've known Reed for a while.

[00:13:52] [SPEAKER_01]: That's incredible.

[00:13:53] [SPEAKER_01]: That's how we got hooked up.

[00:13:55] [SPEAKER_01]: I think you helped my first client, my first buyer client.

[00:13:58] [SPEAKER_01]: Yeah.

[00:13:59] [SPEAKER_01]: And then it was just like no time had even passed.

[00:14:01] [SPEAKER_01]: We're just catching up.

[00:14:02] [SPEAKER_01]: We're like, what's going on man?

[00:14:03] [SPEAKER_01]: How's Graham?

[00:14:05] [SPEAKER_01]: We're just talking about Frank Kern, all these people we know.

[00:14:10] [SPEAKER_01]: And now here we are 15 years later and again,

[00:14:12] [SPEAKER_01]: people are like, who do you know in the inspection business?

[00:14:15] [SPEAKER_01]: And you've been with two other companies that's never been about those companies.

[00:14:19] [SPEAKER_01]: And now even though you have your own company,

[00:14:21] [SPEAKER_01]: it really still is about you and your network because as great as it is for

[00:14:27] [SPEAKER_01]: your setup and your foundation, it makes sense for me and my family to have our own

[00:14:32] [SPEAKER_01]: entity because I've earned that.

[00:14:34] [SPEAKER_01]: I've earned those relationships and I've built that trust.

[00:14:37] [SPEAKER_01]: It's a perfect example right here.

[00:14:38] [SPEAKER_01]: I would just say talk to Reed.

[00:14:40] [SPEAKER_01]: It really doesn't matter where you work.

[00:14:42] [SPEAKER_02]: Yeah.

[00:14:42] [SPEAKER_02]: And when we spoke on the phone, you said it, it's your name.

[00:14:46] [SPEAKER_02]: And so you're the one out there.

[00:14:48] [SPEAKER_02]: It's great to also, I've gotten re-energized.

[00:14:51] [SPEAKER_02]: It kind of keeps things fun and interesting.

[00:14:54] [SPEAKER_02]: I've always enjoyed, like thoroughly enjoyed inspecting homes,

[00:14:57] [SPEAKER_02]: but to have that new kind of avenue to sort of explore and have fun with

[00:15:03] [SPEAKER_02]: is a lot of fun and do it with your name on it.

[00:15:05] [SPEAKER_02]: I love it.

[00:15:07] [SPEAKER_00]: It's a hard market right now.

[00:15:08] [SPEAKER_00]: Real estate in this area specifically is difficult.

[00:15:13] [SPEAKER_00]: Can we say?

[00:15:15] [SPEAKER_00]: Especially the suburbs.

[00:15:16] [SPEAKER_00]: Suburbs?

[00:15:17] [SPEAKER_00]: Especially the suburbs.

[00:15:19] [SPEAKER_00]: Can you talk a little bit about where the market is and how that's kind of

[00:15:26] [SPEAKER_00]: impacting your business and kind of what you're seeing as purchases recently?

[00:15:32] [SPEAKER_02]: Sure.

[00:15:33] [SPEAKER_02]: And it really is two different animals,

[00:15:35] [SPEAKER_02]: the city of Philadelphia and the surrounding suburbs.

[00:15:38] [SPEAKER_02]: And so from an inspection standpoint,

[00:15:42] [SPEAKER_02]: a lot of people are having to waive inspections.

[00:15:44] [SPEAKER_02]: You know, if you're in the suburbs,

[00:15:46] [SPEAKER_02]: and even yesterday I was in West Philadelphia and they said,

[00:15:49] [SPEAKER_02]: this was a for offer situation.

[00:15:54] [SPEAKER_02]: And so navigating that,

[00:15:57] [SPEAKER_02]: I kind of look back to even COVID where things started to be very different

[00:16:01] [SPEAKER_02]: and then people started to waive inspections,

[00:16:03] [SPEAKER_02]: interest rates rose, inventory was down.

[00:16:07] [SPEAKER_02]: And so the inspection business, I mean, really, really dried up.

[00:16:11] [SPEAKER_02]: And you feel for buyers, you feel for agents that are having to write a lot of offers

[00:16:17] [SPEAKER_02]: and buyers that are kind of in this, you know, where are the houses at?

[00:16:20] [SPEAKER_02]: You know, and how can I get them?

[00:16:21] [SPEAKER_02]: And I have to do what?

[00:16:23] [SPEAKER_02]: You know, I have to waive what and offer what.

[00:16:26] [SPEAKER_02]: And so, you know,

[00:16:29] [SPEAKER_02]: we're still doing inspections on almost every house in the city.

[00:16:33] [SPEAKER_02]: So that's kind of, you know, so from my business-

[00:16:35] [SPEAKER_00]: So they're not waiving inspections in the city or that's not a component?

[00:16:38] [SPEAKER_00]: It's not a very common thing.

[00:16:39] [SPEAKER_00]: Okay.

[00:16:40] [SPEAKER_01]: There's more inventory?

[00:16:42] [SPEAKER_01]: Less competition.

[00:16:43] [SPEAKER_01]: And it's really below inventory and the more competition that kind of forces you to waive it

[00:16:50] [SPEAKER_01]: because it's a liability to the seller.

[00:16:51] [SPEAKER_01]: So when someone buys a house and they say, hey, I want to do inspections,

[00:16:55] [SPEAKER_01]: I want to get the reports and I want to either ask for repairs or a credit.

[00:16:58] [SPEAKER_01]: And that takes 10 days, sometimes seven days, sometimes 15 days.

[00:17:02] [SPEAKER_01]: I mean, sellers don't want to wait.

[00:17:03] [SPEAKER_01]: Like if they promise the house to you and they take your offer

[00:17:06] [SPEAKER_01]: and they take it off the market and you end up not liking the house, guess what?

[00:17:10] [SPEAKER_01]: They've lost a ton of leverage.

[00:17:12] [SPEAKER_01]: They've lost emotional value of their property because the next person who goes

[00:17:16] [SPEAKER_01]: to put a bid on it when it goes back on the market, like what's wrong with this place?

[00:17:20] [SPEAKER_01]: What's wrong with this place?

[00:17:21] [SPEAKER_01]: What's wrong with it?

[00:17:21] [SPEAKER_01]: That's perception is reality.

[00:17:23] [SPEAKER_01]: But in the city, I mean, again, Philly is humongous over one and a half million people

[00:17:28] [SPEAKER_01]: and it's a city of row homes.

[00:17:29] [SPEAKER_01]: So there are so many homes.

[00:17:32] [SPEAKER_01]: I forget the number, like 400 plus thousand homes just in the city.

[00:17:36] [SPEAKER_01]: There's more opportunity.

[00:17:37] [SPEAKER_01]: And there's lots of agents like me.

[00:17:39] [SPEAKER_01]: I do business in the city, but I also do business in the burbs.

[00:17:42] [SPEAKER_01]: So your relationship will dictate where you're going most often,

[00:17:46] [SPEAKER_01]: even though you live in the suburbs, as do I.

[00:17:48] [SPEAKER_02]: Yeah, I would say probably it's hard to put a number on,

[00:17:52] [SPEAKER_02]: but probably 60% of my business is in the city, something like this,

[00:17:56] [SPEAKER_02]: and 40% in the suburbs.

[00:17:59] [SPEAKER_00]: We're going to try to build out your Glenside clientele after this show.

[00:18:03] [SPEAKER_02]: I love it.

[00:18:03] [SPEAKER_00]: This is the guy to do it.

[00:18:05] [SPEAKER_02]: Yeah. And so in the suburbs, we've had to be creative.

[00:18:07] [SPEAKER_02]: So we're meeting the clients where they are.

[00:18:12] [SPEAKER_02]: So offering a walk and talk inspection, which would be...

[00:18:15] [SPEAKER_01]: Yeah, tell us about that.

[00:18:16] [SPEAKER_01]: That's like a new thing that's been popping up.

[00:18:17] [SPEAKER_02]: Absolutely.

[00:18:19] [SPEAKER_02]: So a walk and talk would be what's a typical showing time?

[00:18:22] [SPEAKER_02]: It's like a half an hour.

[00:18:24] [SPEAKER_02]: Yeah, 30, 60 minutes.

[00:18:25] [SPEAKER_02]: Sometimes people are able to get an hour.

[00:18:27] [SPEAKER_02]: And so for a low fee, we're able to walk through with the client

[00:18:30] [SPEAKER_02]: and say, hey, you can get a lot done in that amount of time.

[00:18:33] [SPEAKER_02]: You say, here are the big things.

[00:18:35] [SPEAKER_02]: The house looks good. Thumbs up.

[00:18:37] [SPEAKER_02]: Get these sorts of warranties or that sort of thing.

[00:18:41] [SPEAKER_00]: Just to go a little... One more step.

[00:18:45] [SPEAKER_00]: They put an offer in or they want to look at their offer.

[00:18:47] [SPEAKER_01]: They haven't put an offer in yet.

[00:18:48] [SPEAKER_01]: They're just scheduling a showing with me.

[00:18:51] [SPEAKER_01]: So let's say you want to go see a house.

[00:18:53] [SPEAKER_01]: I take you to 123 Main Street.

[00:18:55] [SPEAKER_01]: Temple Drive?

[00:18:56] [SPEAKER_01]: And yeah, exactly.

[00:18:57] [SPEAKER_01]: And there's like 50 other showings.

[00:18:59] [SPEAKER_01]: And I'm like, during our showing, Reid's going to come.

[00:19:02] [SPEAKER_01]: Now you're going to have to pay him some money.

[00:19:03] [SPEAKER_01]: Yeah, okay.

[00:19:04] [SPEAKER_01]: And it will be a sunk cost.

[00:19:05] [SPEAKER_01]: I thought it was like a body cam.

[00:19:07] [SPEAKER_01]: I would walk around with a body cam and Reid would be like,

[00:19:11] [SPEAKER_00]: go look up there. Point the camera up there.

[00:19:14] [SPEAKER_01]: But you and Katie would come and he'd be telling you about the house

[00:19:18] [SPEAKER_01]: while we're doing our 30 to 45 minute showing.

[00:19:21] [SPEAKER_01]: So therefore, you have this level of confidence when you walk out of the showing

[00:19:25] [SPEAKER_01]: that if you have to wave inspections for that home,

[00:19:27] [SPEAKER_01]: you're like, I feel pretty good about it.

[00:19:29] [SPEAKER_01]: Dude, it's pretty new.

[00:19:31] [SPEAKER_01]: Yeah, it's pretty new.

[00:19:32] [SPEAKER_02]: I mean, it's been around for a little bit, but it's...

[00:19:33] [SPEAKER_02]: Really popular right now.

[00:19:35] [SPEAKER_02]: And it gets you as close as you can get to make that confidence step.

[00:19:38] [SPEAKER_00]: Okay, so how does that compare?

[00:19:40] [SPEAKER_00]: So like if I schedule you for a full inspection, right?

[00:19:45] [SPEAKER_00]: You're going to go through soup to notch.

[00:19:46] [SPEAKER_00]: You're going to have your time to kind of like pick apart

[00:19:48] [SPEAKER_00]: and like look at every nook and cranny on this house.

[00:19:51] [SPEAKER_00]: So how does that...

[00:19:52] [SPEAKER_00]: How do they compare?

[00:19:53] [SPEAKER_00]: Are you getting like 75% there?

[00:19:56] [SPEAKER_00]: Like to see the major stuff that you're looking for?

[00:19:59] [SPEAKER_02]: It's a great question.

[00:20:00] [SPEAKER_02]: I mean, I've done this long enough to where the things just really jump out.

[00:20:05] [SPEAKER_02]: So like it just jumps out to me.

[00:20:07] [SPEAKER_02]: So I inspected a home in...

[00:20:09] [SPEAKER_02]: I did a pre...

[00:20:09] [SPEAKER_02]: I would call it a pre-offer or a walk and talk inspection.

[00:20:13] [SPEAKER_02]: And this was in Mount Airy.

[00:20:16] [SPEAKER_02]: And so...

[00:20:16] [SPEAKER_02]: 100 years old.

[00:20:17] [SPEAKER_02]: Yeah, 100 years old.

[00:20:18] [SPEAKER_02]: We had everything in Mount Airy.

[00:20:19] [SPEAKER_02]: We had an hour and it's a big house.

[00:20:22] [SPEAKER_02]: It is 100 plus.

[00:20:24] [SPEAKER_02]: And so like immediately in the basement, we could say,

[00:20:26] [SPEAKER_02]: well, you definitely have termites.

[00:20:28] [SPEAKER_02]: And it was like one of those things that like a lot of people wouldn't notice,

[00:20:31] [SPEAKER_02]: but I'm like, right?

[00:20:32] [SPEAKER_02]: Piece of wood has termites.

[00:20:33] [SPEAKER_02]: So you're able to find out some sense of what that is.

[00:20:36] [SPEAKER_02]: Now I'm going to say you need a contractor or a full inspection

[00:20:39] [SPEAKER_02]: to like fully diagnose this.

[00:20:40] [SPEAKER_02]: But here's about what you're looking at in this area.

[00:20:43] [SPEAKER_02]: You have some older wiring in the home.

[00:20:46] [SPEAKER_02]: And I'm able to fly a drone up and to check the roof real quick.

[00:20:49] [SPEAKER_01]: Do the roofs during a walk and talk?

[00:20:50] [SPEAKER_02]: Yeah, during walk and talk, fly up the drone and get some good videos.

[00:20:55] [SPEAKER_01]: For real?

[00:20:56] [SPEAKER_02]: Yeah.

[00:20:56] [SPEAKER_01]: For real, dude?

[00:20:57] [SPEAKER_02]: We're in the future.

[00:20:58] [SPEAKER_02]: We got a lot of fun.

[00:20:59] [SPEAKER_01]: So we haven't gotten to this stage, you know, with you guys yet,

[00:21:02] [SPEAKER_01]: just because we haven't really found the homes

[00:21:04] [SPEAKER_01]: that have been interesting enough.

[00:21:05] [SPEAKER_01]: No.

[00:21:05] [SPEAKER_01]: But once we do, I think this is a really good option for you guys

[00:21:10] [SPEAKER_01]: because then you feel and I know you're willing to take some more risks.

[00:21:13] [SPEAKER_01]: You've opened your own business.

[00:21:15] [SPEAKER_01]: You've bought homes that have needed work.

[00:21:17] [SPEAKER_01]: You've done things, but still you spend a lot of money close to a million bucks.

[00:21:21] [SPEAKER_01]: A lot of people are spending in the suburbs right now.

[00:21:23] [SPEAKER_01]: Wait a minute.

[00:21:23] [SPEAKER_01]: My budget before was only about 600.

[00:21:26] [SPEAKER_01]: You just moved me up.

[00:21:27] [SPEAKER_01]: Come on.

[00:21:28] [SPEAKER_00]: It's 250.

[00:21:29] [SPEAKER_00]: No, but I think that's an amazing like, okay.

[00:21:31] [SPEAKER_00]: So number one, it's amazing because it's such a value add to the buyer.

[00:21:36] [SPEAKER_00]: 100%.

[00:21:37] [SPEAKER_00]: And number two, it's kind of like as a business owner,

[00:21:42] [SPEAKER_00]: we are always needing to pivot.

[00:21:44] [SPEAKER_00]: Yeah.

[00:21:45] [SPEAKER_01]: Yep.

[00:21:45] [SPEAKER_01]: Right?

[00:21:46] [SPEAKER_01]: It's a totally different product.

[00:21:47] [SPEAKER_01]: I've never heard of this in like my 15 years.

[00:21:49] [SPEAKER_01]: It's very new.

[00:21:50] [SPEAKER_00]: I've heard like the father of the daughter who's buying a house go through.

[00:21:56] [SPEAKER_00]: And pick apart the house.

[00:21:58] [SPEAKER_00]: That's like a crap on and talk.

[00:22:01] [SPEAKER_00]: But this or the value add, as a business owner, you're constantly needing to like

[00:22:10] [SPEAKER_00]: find new ways to like do your business, find new ways to meet your clients

[00:22:15] [SPEAKER_00]: and meet where they are.

[00:22:16] [SPEAKER_00]: And I think this is a tremendous asset to anyone that's buying a house to have

[00:22:22] [SPEAKER_00]: the ability to know, okay, listen, we just walked through, there's three major things

[00:22:27] [SPEAKER_00]: we're looking at here before you even put the offer in and you know, it's going to be

[00:22:31] [SPEAKER_00]: $45,000 of work and you can bake that into your offer and kind of know up front if

[00:22:36] [SPEAKER_00]: this is going to work or not.

[00:22:38] [SPEAKER_00]: Yeah.

[00:22:38] [SPEAKER_00]: I think that's tremendous.

[00:22:40] [SPEAKER_01]: Now we're going to have to move up Reid's episode in the lineup because we had our

[00:22:46] [SPEAKER_01]: first listener comment as we talked about, and we would love more.

[00:22:48] [SPEAKER_01]: Bob, Bob Hort.

[00:22:50] [SPEAKER_01]: Bob Hort.

[00:22:51] [SPEAKER_01]: And-

[00:22:51] [SPEAKER_01]: Nice work, Bob.

[00:22:52] [SPEAKER_01]: This is such a topic that's so relevant, especially in the spring market.

[00:22:56] [SPEAKER_01]: So we have a pretty good backlog of content now and it's taking a couple months to get

[00:23:01] [SPEAKER_01]: an episode out because it came out once a week.

[00:23:04] [SPEAKER_01]: But I think this would be a good one to try and get out sooner than later

[00:23:07] [SPEAKER_01]: because this is like a real thing.

[00:23:09] [SPEAKER_01]: Like I just had clients in the suburbs and they were pretty much at the point of no

[00:23:16] [SPEAKER_01]: matter what we look at, they're willing to go much higher than Ashley, which

[00:23:19] [SPEAKER_01]: a lot of people are in the burbs.

[00:23:20] [SPEAKER_01]: Yeah.

[00:23:21] [SPEAKER_01]: But they've always said, we want home inspection.

[00:23:23] [SPEAKER_01]: We want termite, want radon.

[00:23:25] [SPEAKER_01]: And they're a little bit older.

[00:23:26] [SPEAKER_01]: Yeah.

[00:23:26] [SPEAKER_01]: And I said, look, if you're concerned about this, they're coming from like New York

[00:23:30] [SPEAKER_01]: and they're in a condo and they're buying these houses with like 2,000,

[00:23:33] [SPEAKER_01]: 3,000 square feet of roof, four walls, 30 windows.

[00:23:37] [SPEAKER_01]: Like there's lots of things that can go wrong.

[00:23:40] [SPEAKER_01]: And it really wasn't until the last showing I had,

[00:23:44] [SPEAKER_01]: I said, what do you want to do?

[00:23:45] [SPEAKER_01]: They're getting multiple offers and it looks like everyone's cash, which is crazy.

[00:23:50] [SPEAKER_01]: Yep.

[00:23:50] [SPEAKER_01]: Like almost a million bucks and everyone's waving their due diligence.

[00:23:55] [SPEAKER_01]: And they're like, we'll do it because the thing is,

[00:23:59] [SPEAKER_01]: like it wasn't even before the showing that we knew all.

[00:24:01] [SPEAKER_01]: We found all that out within like hours of the showing

[00:24:04] [SPEAKER_01]: and it was something that was moving quick.

[00:24:06] [SPEAKER_01]: It just, it shifted quick.

[00:24:07] [SPEAKER_01]: They didn't say offer deadline four days out.

[00:24:09] [SPEAKER_01]: It was like offer deadline like in 12 hours type of thing.

[00:24:14] [SPEAKER_01]: But I will say now for the next time, our next showing,

[00:24:18] [SPEAKER_01]: I'm going to tell them and say, look, this is what now that we have,

[00:24:22] [SPEAKER_01]: now that you've gotten past that in your mind

[00:24:24] [SPEAKER_01]: and you were willing to take that risk, which is a big risk.

[00:24:26] [SPEAKER_01]: I think we should consider this for our next showing

[00:24:29] [SPEAKER_01]: because in the event you really like it,

[00:24:31] [SPEAKER_01]: it's going to be money well spent because you're like, awesome.

[00:24:33] [SPEAKER_01]: I just learned everything I needed to learn.

[00:24:36] [SPEAKER_02]: It solves that whole problem of the mystery

[00:24:38] [SPEAKER_02]: and all the worry that comes with it.

[00:24:40] [SPEAKER_02]: So to your question is like how much can you assess on a scale of like zero to 100%?

[00:24:45] [SPEAKER_02]: Well, you can identify the major issues

[00:24:48] [SPEAKER_02]: within that time.

[00:24:49] [SPEAKER_02]: And I can also tell you, okay, well, this is going to be a 100 year old sewer pipe.

[00:24:52] [SPEAKER_02]: So you'll want to get a warranty for that.

[00:24:54] [SPEAKER_02]: I say that on literally every house.

[00:24:56] [SPEAKER_02]: And that was one point I wanted to bring up with insurance as well.

[00:24:59] [SPEAKER_02]: It's like, I've been telling people to add this.

[00:25:01] [SPEAKER_02]: I'm like, you know, as you talk with people for insurance, add this as a rider.

[00:25:04] [SPEAKER_02]: I keep both in my house through the water company,

[00:25:07] [SPEAKER_02]: through my homeowners insurance.

[00:25:08] [SPEAKER_02]: It was $65 for the year.

[00:25:10] [SPEAKER_02]: So it's like, it's a no brainer.

[00:25:12] [SPEAKER_02]: So I can highlight on a walk and talk and say,

[00:25:14] [SPEAKER_02]: well, this is a hundred year old pipe.

[00:25:15] [SPEAKER_02]: So protect yourself here.

[00:25:17] [SPEAKER_02]: You have some older wiring, protect yourself here.

[00:25:20] [SPEAKER_02]: And the roof is going to need some maintenance and some repair.

[00:25:23] [SPEAKER_02]: We can identify those big ticket items pretty clearly.

[00:25:27] [SPEAKER_02]: Now the minutia, I do a lot of loose handrail.

[00:25:29] [SPEAKER_02]: The door doesn't close.

[00:25:31] [SPEAKER_02]: You're not going to check every outlet.

[00:25:32] [SPEAKER_02]: You're not going to be able to do all that stuff.

[00:25:33] [SPEAKER_02]: And you're not going to be concerned with it.

[00:25:36] [SPEAKER_02]: So meeting the clients where they are,

[00:25:38] [SPEAKER_02]: I used to not be thrilled about walk and talks, to be honest.

[00:25:41] [SPEAKER_02]: When we were like really busy, two inspections a day,

[00:25:43] [SPEAKER_02]: it was kind of taking up a time slot and that sort of thing.

[00:25:48] [SPEAKER_02]: But more recently, I just see how happy buyers are.

[00:25:51] [SPEAKER_02]: They're thrilled.

[00:25:52] [SPEAKER_02]: They're like, thank you for this.

[00:25:53] [SPEAKER_01]: It's a huge level of comfort when someone,

[00:25:57] [SPEAKER_01]: even if they've been willing to waive those

[00:25:59] [SPEAKER_01]: for a good bit of time, which a lot of people do,

[00:26:02] [SPEAKER_01]: to have that option,

[00:26:04] [SPEAKER_01]: to at least have someone with credibility experience,

[00:26:06] [SPEAKER_01]: you're certified, you have your own business now,

[00:26:09] [SPEAKER_01]: to come in and give them that peace of mind.

[00:26:11] [SPEAKER_01]: If we're going to have to go over asking

[00:26:13] [SPEAKER_01]: because there's one or five or 10 other offers,

[00:26:16] [SPEAKER_01]: at least we know what we know now.

[00:26:18] [SPEAKER_01]: And to your point about the parent coming,

[00:26:20] [SPEAKER_01]: which a lot of people make fun of that in our industry,

[00:26:22] [SPEAKER_01]: like, oh yeah, parents are deal killers.

[00:26:25] [SPEAKER_01]: But you bring in that mom or dad or grandma or grandpa

[00:26:30] [SPEAKER_01]: that has all this experience with real estate

[00:26:31] [SPEAKER_01]: and they're like, this is crappy or that's broken.

[00:26:35] [SPEAKER_01]: Like, what if this is a firehouse?

[00:26:37] [SPEAKER_01]: And it's like, I'm not saying they don't know

[00:26:39] [SPEAKER_01]: what they know because they've probably owned a house

[00:26:41] [SPEAKER_01]: for a long period of time, but it's like,

[00:26:43] [SPEAKER_00]: you're not certified.

[00:26:46] [SPEAKER_00]: So the father used to paint homes 25 years ago.

[00:26:51] [SPEAKER_00]: Oh, let me tell you about this.

[00:26:52] [SPEAKER_02]: Like, come on, get out of here.

[00:26:54] [SPEAKER_02]: Come on.

[00:26:55] [SPEAKER_02]: Jody.

[00:26:57] [SPEAKER_02]: So other things we offer,

[00:26:58] [SPEAKER_02]: if you're not able to do that sort of thing,

[00:26:59] [SPEAKER_02]: if people kind of get stuck and it's too quick

[00:27:01] [SPEAKER_02]: and you're putting an offer in,

[00:27:02] [SPEAKER_02]: we do like a post-purchase inspection.

[00:27:04] [SPEAKER_02]: So you've bought it and now you're sitting there at night

[00:27:07] [SPEAKER_02]: and you're saying, well, what did we get?

[00:27:08] [SPEAKER_02]: What are we getting ourselves into?

[00:27:10] [SPEAKER_02]: And that worry.

[00:27:11] [SPEAKER_02]: And again, I get so excited for just like

[00:27:14] [SPEAKER_02]: bringing that temperature down.

[00:27:16] [SPEAKER_02]: You say, listen, there's always going to be some problems.

[00:27:18] [SPEAKER_02]: These are like very knowable things.

[00:27:19] [SPEAKER_02]: And once you have the knowledge,

[00:27:21] [SPEAKER_02]: you have the comfort, you go to sleep and enjoy your house.

[00:27:23] [SPEAKER_02]: We also do like a pre-listing inspection.

[00:27:26] [SPEAKER_02]: So a lot of agents are kind of as part of their package,

[00:27:30] [SPEAKER_02]: they're saying, hey, do this pre-listing inspection.

[00:27:31] [SPEAKER_02]: The reward is tremendous because we're front running this

[00:27:34] [SPEAKER_02]: and now you're going to get buyers,

[00:27:35] [SPEAKER_02]: you hand them this and they're going to come in

[00:27:37] [SPEAKER_02]: and be able to offer above and beyond confidently.

[00:27:41] [SPEAKER_02]: They're going to, you're going to share that with them.

[00:27:43] [SPEAKER_02]: It's already been vetted.

[00:27:44] [SPEAKER_01]: Yeah. And when they go to put their offer

[00:27:45] [SPEAKER_01]: and you're like, here you go.

[00:27:46] [SPEAKER_01]: That's it.

[00:27:47] [SPEAKER_01]: Here's an inspection report.

[00:27:48] [SPEAKER_01]: Yeah.

[00:27:48] [SPEAKER_02]: And so they probably already know Reed.

[00:27:50] [SPEAKER_02]: Yeah. And so I do that for a fair bit.

[00:27:53] [SPEAKER_02]: If you live in Glenside, they probably know you.

[00:27:55] [SPEAKER_02]: Oh yeah, if you're in Glenside for sure.

[00:27:58] [SPEAKER_02]: And one thing there, and this is just part of like,

[00:28:01] [SPEAKER_02]: and you guys get it, you're in the people business.

[00:28:03] [SPEAKER_02]: So it's like when you see how happy they are,

[00:28:05] [SPEAKER_02]: a pre-listing inspection, a lot of these people have been

[00:28:08] [SPEAKER_02]: owning the house 30 years and they're terrified.

[00:28:11] [SPEAKER_02]: What are you going to find?

[00:28:12] [SPEAKER_02]: So being there to say,

[00:28:14] [SPEAKER_02]: you always act as a therapist part of the time is like,

[00:28:18] [SPEAKER_02]: You're like, tell me about your mother.

[00:28:19] [SPEAKER_02]: I love to point out the good stuff in the house.

[00:28:21] [SPEAKER_02]: If you're buying the house or selling the house,

[00:28:23] [SPEAKER_02]: this is a tremendous house.

[00:28:24] [SPEAKER_02]: It's well built.

[00:28:25] [SPEAKER_02]: You've done a great job maintaining this.

[00:28:27] [SPEAKER_02]: Here's some things you should look at.

[00:28:29] [SPEAKER_02]: Call to your agent.

[00:28:30] [SPEAKER_02]: Sometimes there's value in fixing

[00:28:31] [SPEAKER_02]: a couple of these top items.

[00:28:33] [SPEAKER_02]: Sometimes there's not.

[00:28:34] [SPEAKER_02]: Sometimes these house are just flying and you're just disclosing.

[00:28:37] [SPEAKER_02]: So either way, but they feel great.

[00:28:40] [SPEAKER_02]: Once those three hours are done, you can see the relief.

[00:28:43] [SPEAKER_02]: Oh yeah.

[00:28:44] [SPEAKER_02]: All right.

[00:28:44] [SPEAKER_02]: Really? It was as bad as we thought.

[00:28:46] [SPEAKER_01]: That's usually, it's like 95% of the time.

[00:28:50] [SPEAKER_01]: They're at ease.

[00:28:51] [SPEAKER_01]: And then again, you do.

[00:28:52] [SPEAKER_01]: And how did this come about?

[00:28:55] [SPEAKER_01]: So I'm curious to see.

[00:28:57] [SPEAKER_01]: Walk and talk or his company?

[00:29:00] [SPEAKER_02]: Which one are we talking about?

[00:29:01] [SPEAKER_02]: Bobby's comma?

[00:29:03] [SPEAKER_02]: All these sorts of like.

[00:29:04] [SPEAKER_02]: I know how that came about.

[00:29:07] [SPEAKER_02]: These kinds of like.

[00:29:09] [SPEAKER_02]: No, walk and talk.

[00:29:10] [SPEAKER_02]: Oh, walk specifically.

[00:29:11] [SPEAKER_00]: I mean, was it a client asked for it or were you saying like,

[00:29:15] [SPEAKER_00]: hey, what other services can I provide?

[00:29:17] [SPEAKER_01]: The chicken or the egg?

[00:29:19] [SPEAKER_01]: Was it the client that asked for it or was it the home inspector that offered it?

[00:29:22] [SPEAKER_02]: Yeah, it was the industry.

[00:29:24] [SPEAKER_02]: So it started to pop up and I wouldn't say it was,

[00:29:27] [SPEAKER_02]: value guard was certainly on the forefront of this.

[00:29:30] [SPEAKER_02]: And so this was something that we noticed in the industry is people were starting to offer this.

[00:29:35] [SPEAKER_02]: And again, it was a really slow time.

[00:29:37] [SPEAKER_02]: So we're chasing the business and that's where the business was.

[00:29:40] [SPEAKER_02]: Right.

[00:29:40] [SPEAKER_02]: And we were finding it there and then finding that people were getting a lot of value out of it.

[00:29:45] [SPEAKER_02]: And so, you know, and more in like a spring market is just like things are popping.

[00:29:49] [SPEAKER_02]: So it's like, you know, people want you there.

[00:29:51] [SPEAKER_02]: And moving fast.

[00:29:52] [SPEAKER_02]: They're moving fast.

[00:29:52] [SPEAKER_02]: It's a very fast paced market.

[00:29:54] [SPEAKER_02]: So if you can be there and be flexible, you know, that people are thrilled.

[00:29:58] [SPEAKER_00]: You know, clone yourself and just do three.

[00:29:59] [SPEAKER_00]: That's right.

[00:30:00] [SPEAKER_00]: Yeah, that's right.

[00:30:01] [SPEAKER_00]: Make a day out of it.

[00:30:01] [SPEAKER_01]: Hey, this also goes, you know, we talked about the NAR stuff and the value of buyer agents.

[00:30:05] [SPEAKER_01]: This is a buyer agent value point.

[00:30:07] [SPEAKER_01]: Because if the buyer agent doesn't suggest this or know about it or can foresee

[00:30:12] [SPEAKER_00]: or have someone that they can even rely on.

[00:30:15] [SPEAKER_01]: Like if they don't, you know, if they don't see that and they don't know that,

[00:30:19] [SPEAKER_01]: then they're technically doing their clients a bit of a disservice because

[00:30:23] [SPEAKER_01]: you have to understand what's going on in the market.

[00:30:25] [SPEAKER_01]: You have to be prepared for those fast paced deals,

[00:30:28] [SPEAKER_01]: mostly in the suburbs, but some in the city.

[00:30:30] [SPEAKER_01]: And you have to make these suggestions to your clients.

[00:30:34] [SPEAKER_01]: Not only is it going to help get them to where they're going faster,

[00:30:38] [SPEAKER_01]: but you're also mitigating their risk because the flip side is

[00:30:42] [SPEAKER_01]: they've been waving inspections on a couple deals.

[00:30:44] [SPEAKER_01]: Are you going to wave?

[00:30:45] [SPEAKER_01]: You're going to wave and then look at a house and they overpay for it

[00:30:48] [SPEAKER_01]: and they move in and three months, six months later, they're,

[00:30:50] [SPEAKER_01]: you know, they just get pissed off and they call the buyer agent and they're like,

[00:30:54] [SPEAKER_01]: how did you sell us?

[00:30:56] [SPEAKER_03]: Yeah.

[00:30:56] [SPEAKER_01]: The buyer agents, if depending if they're not experienced,

[00:30:59] [SPEAKER_01]: be like, I didn't do anything.

[00:31:00] [SPEAKER_01]: You waved it.

[00:31:01] [SPEAKER_01]: That's what the contract said.

[00:31:03] [SPEAKER_01]: But maybe the guidance wasn't there.

[00:31:06] [SPEAKER_01]: Maybe the advice wasn't there to just say,

[00:31:08] [SPEAKER_01]: I think you should consider this.

[00:31:10] [SPEAKER_01]: You don't need to do it.

[00:31:11] [SPEAKER_01]: I think it's a great option for the right people, right scenario.

[00:31:14] [SPEAKER_01]: Not official.

[00:31:14] [SPEAKER_01]: But if you don't say anything,

[00:31:17] [SPEAKER_01]: then someone who's mad or litigious could come back and say, yo.

[00:31:22] [SPEAKER_01]: Yeah.

[00:31:23] [SPEAKER_01]: Why didn't you let me know?

[00:31:24] [SPEAKER_01]: What's the deal?

[00:31:24] [SPEAKER_01]: This is a great protection for Asians.

[00:31:27] [SPEAKER_01]: Oh, yeah.

[00:31:29] [SPEAKER_01]: Hey everyone.

[00:31:29] [SPEAKER_01]: This is Tim, your favorite Bricks and Wrists co-hosts.

[00:31:33] [SPEAKER_01]: But don't tell Sean.

[00:31:34] [SPEAKER_01]: I hope you're enjoying this episode and I'll get right back to it in a moment.

[00:31:38] [SPEAKER_01]: Our audience grows through word of mouth.

[00:31:41] [SPEAKER_01]: So if you would please take a moment of your time

[00:31:43] [SPEAKER_01]: and give us a review on the platform you're on, that would be fantastic.

[00:31:48] [SPEAKER_01]: Please also help spread the BNR word

[00:31:50] [SPEAKER_01]: by sharing your favorite episode with a friend.

[00:31:53] [SPEAKER_01]: We greatly appreciate your time and trust.

[00:31:56] [SPEAKER_01]: Now, back to the show.

[00:32:03] [SPEAKER_00]: Well, we see it a lot.

[00:32:04] [SPEAKER_00]: So if you take like what you're dealing with,

[00:32:06] [SPEAKER_00]: what he's doing on a day-to-day basis,

[00:32:09] [SPEAKER_00]: when it comes to insurance,

[00:32:10] [SPEAKER_00]: we just had a deal fall through because of a roof.

[00:32:13] [SPEAKER_00]: And I'm thinking of this scenario where if you had been on it doing your diligence,

[00:32:19] [SPEAKER_00]: this deal fell apart at the 11th hour.

[00:32:23] [SPEAKER_00]: And I mean, they did inspections, didn't do inspections.

[00:32:29] [SPEAKER_00]: So I guess it came up on the...

[00:32:32] [SPEAKER_00]: I don't know if it came up in the inspection report.

[00:32:34] [SPEAKER_00]: How it kind of came to my lap was that the roof was old, which it was,

[00:32:40] [SPEAKER_00]: no doubt about it.

[00:32:41] [SPEAKER_00]: The buyer went to go try to secure a homeowner's policy.

[00:32:47] [SPEAKER_00]: Oh, so it was during the insurance.

[00:32:50] [SPEAKER_00]: Insurance inspection.

[00:32:51] [SPEAKER_00]: And his carrier, this wasn't even a part of what I would...

[00:32:56] [SPEAKER_00]: This came to me after the fact.

[00:32:58] [SPEAKER_00]: It came to you with all the problems.

[00:32:59] [SPEAKER_00]: Right.

[00:33:00] [SPEAKER_00]: Just trying to save the deal.

[00:33:03] [SPEAKER_00]: Because the buyer was denied coverage by his carrier saying,

[00:33:07] [SPEAKER_00]: we can't insure that home.

[00:33:09] [SPEAKER_00]: And I was like, well, someone will insure it.

[00:33:11] [SPEAKER_00]: It's just a matter of...

[00:33:12] [SPEAKER_00]: You're like, and then you ripped off your shirt and it says,

[00:33:14] [SPEAKER_00]: Mooney Insurance Broker.

[00:33:15] [SPEAKER_00]: Here I am.

[00:33:16] [SPEAKER_00]: And I was playing on the record and it goes,

[00:33:18] [SPEAKER_00]: do do do do.

[00:33:21] [SPEAKER_00]: So they come to me and I said, we can do it.

[00:33:24] [SPEAKER_00]: But at that point, that person had to just walk away.

[00:33:28] [SPEAKER_00]: And now I think the listing agent said,

[00:33:31] [SPEAKER_00]: it's going to go to arbitration because of this.

[00:33:35] [SPEAKER_00]: Wow.

[00:33:35] [SPEAKER_00]: But I'm thinking it could have been avoided had you'd been through

[00:33:39] [SPEAKER_00]: the walkthrough and you said, hey, this roof is...

[00:33:42] [SPEAKER_00]: I got it on a drone.

[00:33:43] [SPEAKER_00]: I know it's going to be at least 30 years old.

[00:33:45] [SPEAKER_00]: It's going to need a full replacement.

[00:33:47] [SPEAKER_01]: Do you know what's going to happen here?

[00:33:48] [SPEAKER_01]: Tell me.

[00:33:48] [SPEAKER_01]: Reid's going to start dropping your name on his walk and talks.

[00:33:51] [SPEAKER_01]: Yeah.

[00:33:52] [SPEAKER_01]: He's like, you need to get sewer pipe coverage.

[00:33:55] [SPEAKER_01]: Oh, yeah.

[00:33:56] [SPEAKER_01]: And you need different...

[00:33:57] [SPEAKER_01]: You need to get a look at this.

[00:33:59] [SPEAKER_01]: Again, what is insurance in a contract when you buy a house?

[00:34:04] [SPEAKER_01]: Insurance is technically a due diligence inspection item.

[00:34:08] [SPEAKER_01]: You can check off, elect or waive.

[00:34:12] [SPEAKER_01]: You can elect for insurance, which allows you to look into

[00:34:16] [SPEAKER_01]: homeowners insurance before you actually get out of your inspection period and

[00:34:20] [SPEAKER_01]: move forward with the house.

[00:34:22] [SPEAKER_01]: And when you waive all your inspections,

[00:34:24] [SPEAKER_01]: you're also waiving your right to cancel a contract or negotiate

[00:34:28] [SPEAKER_01]: based on finding...

[00:34:31] [SPEAKER_01]: The inspection company for the insurance probably came later during the process.

[00:34:34] [SPEAKER_01]: And when they did and they found this problem,

[00:34:37] [SPEAKER_01]: the buyer didn't have a leg to stand on because they're like,

[00:34:39] [SPEAKER_01]: now I got to buy this thing because I waived all that.

[00:34:42] [SPEAKER_01]: I'm past the time.

[00:34:44] [SPEAKER_01]: Everyone's emotionally invested in things closing in a week.

[00:34:48] [SPEAKER_01]: At that point, they're really...

[00:34:49] [SPEAKER_01]: That's when people get really fired up because they're like,

[00:34:51] [SPEAKER_01]: we've already packed up.

[00:34:52] [SPEAKER_01]: We're already moving.

[00:34:53] [SPEAKER_01]: We already bought another house.

[00:34:55] [SPEAKER_01]: There's all these things that stack up when people buy and sell real estate

[00:34:59] [SPEAKER_01]: that cause these problems.

[00:35:02] [SPEAKER_01]: And it's really knowing that there's opportunity to discuss things.

[00:35:06] [SPEAKER_01]: Get an insurance quote before you put that offer in.

[00:35:09] [SPEAKER_01]: Get a walk and talk inspection before you put that offer in

[00:35:12] [SPEAKER_01]: because then you won't make a $500,000 million mistake

[00:35:16] [SPEAKER_01]: or $250,000 in your case.

[00:35:19] [SPEAKER_01]: $250,000.

[00:35:19] [SPEAKER_01]: All right, so I got another one.

[00:35:22] [SPEAKER_01]: Hit me.

[00:35:23] [SPEAKER_01]: All right, so you specialize in home inspections, termite and sewer.

[00:35:30] [SPEAKER_01]: Do you offer Radon as well?

[00:35:32] [SPEAKER_01]: Because that's another very common one that comes up.

[00:35:34] [SPEAKER_02]: I subcontract Radon to JSL Radon, which is John Labar.

[00:35:38] [SPEAKER_02]: He owns his own company and he's, I think,

[00:35:40] [SPEAKER_02]: three years in or something like this.

[00:35:43] [SPEAKER_02]: And he's been awesome.

[00:35:45] [SPEAKER_02]: The Radon testing is pretty standard with most homes.

[00:35:50] [SPEAKER_02]: So a two-day test, a lot of times what I would recommend to folks

[00:35:54] [SPEAKER_02]: that are booking a Radon test is get that set up early.

[00:35:57] [SPEAKER_02]: So this is, a lot of times people will kind of put it in

[00:35:59] [SPEAKER_02]: when the inspection's happening and you might be in the middle of your period.

[00:36:04] [SPEAKER_02]: You're at the end of your 10-day wait

[00:36:07] [SPEAKER_02]: and you're waiting on these Radon results for two days.

[00:36:10] [SPEAKER_02]: So if you can have that Radon machine plugged in two days early,

[00:36:14] [SPEAKER_02]: which John does, and then he picks it up during the inspection,

[00:36:17] [SPEAKER_02]: you have results that day.

[00:36:19] [SPEAKER_02]: So I subcontract the Radon out.

[00:36:21] [SPEAKER_02]: I used to do Radon testing for US and SPRECT.

[00:36:23] [SPEAKER_02]: It's a lot of legwork and I like to have that part separate.

[00:36:28] [SPEAKER_01]: It's an advantage to owning your company

[00:36:30] [SPEAKER_01]: to maybe subcontract that part out because it requires more legwork.

[00:36:34] [SPEAKER_02]: You get somebody trusted and can take care of that.

[00:36:37] [SPEAKER_02]: It's a lot of miles.

[00:36:39] [SPEAKER_02]: Yeah, you gotta go back.

[00:36:40] [SPEAKER_02]: You gotta go back and forth.

[00:36:42] [SPEAKER_02]: At least?

[00:36:42] [SPEAKER_02]: At least twice.

[00:36:44] [SPEAKER_02]: Someone open a window.

[00:36:45] [SPEAKER_02]: Somebody open a window, you have to have the windows closed for all 48 hours.

[00:36:49] [SPEAKER_02]: So not having to deal with that component

[00:36:51] [SPEAKER_02]: and John is super thrilled to deal with that side, which I love.

[00:36:55] [SPEAKER_00]: On a recent episode we had Zach from Studio Torres

[00:36:58] [SPEAKER_00]: and I asked him, he's a contractor.

[00:37:01] [SPEAKER_00]: I said, hey, do you ever get into a house

[00:37:03] [SPEAKER_00]: and find a body in a freezer?

[00:37:06] [SPEAKER_00]: No.

[00:37:07] [SPEAKER_01]: Right?

[00:37:08] [SPEAKER_01]: He's like, let me see.

[00:37:10] [SPEAKER_01]: Wait.

[00:37:11] [SPEAKER_02]: I don't know enough hands.

[00:37:12] [SPEAKER_02]: Found a bone in a crawl space.

[00:37:14] [SPEAKER_02]: That was weird.

[00:37:15] [SPEAKER_02]: Weird.

[00:37:15] [SPEAKER_02]: I was like in Port Richmond and I was with the buyer

[00:37:18] [SPEAKER_02]: and we're looking into this.

[00:37:19] [SPEAKER_02]: Not a T-bone?

[00:37:20] [SPEAKER_02]: This is the thing, it's like we're...

[00:37:22] [SPEAKER_02]: Femur?

[00:37:23] [SPEAKER_02]: And I touched it, which I didn't like, so like,

[00:37:25] [SPEAKER_02]: I'm around a lot of stuff.

[00:37:26] [SPEAKER_02]: You can't touch it, it's a crime scene, man.

[00:37:28] [SPEAKER_02]: I shouldn't have touched it.

[00:37:29] [SPEAKER_02]: Hindsight is 20-20.

[00:37:31] [SPEAKER_02]: But so like it just was kind of peeking out

[00:37:33] [SPEAKER_02]: and I go, oh, that looks like a little, you know,

[00:37:35] [SPEAKER_02]: and we were looking at it, the buyer and I get,

[00:37:37] [SPEAKER_02]: and I'm pulling it, it just keeps going

[00:37:38] [SPEAKER_02]: and I'm like, all right.

[00:37:41] [SPEAKER_02]: I think we're good here.

[00:37:43] [SPEAKER_02]: And the next time it was like, yeah, yeah.

[00:37:45] [SPEAKER_02]: I did not get a follow up.

[00:37:47] [SPEAKER_02]: I don't know what happened, but it was a larger...

[00:37:50] [SPEAKER_02]: I think I have to put this...

[00:37:51] [SPEAKER_01]: It was a bigger bone.

[00:37:52] [SPEAKER_01]: I have to put this in my report.

[00:37:54] [SPEAKER_01]: Bone in basement?

[00:37:56] [SPEAKER_01]: Bone in crawl space.

[00:37:59] [SPEAKER_02]: That is unbelievable.

[00:38:00] [SPEAKER_02]: So no bodies, but...

[00:38:02] [SPEAKER_00]: Any cash?

[00:38:03] [SPEAKER_00]: Anything?

[00:38:04] [SPEAKER_02]: You do find some fun stuff over the years.

[00:38:06] [SPEAKER_02]: Try to think of something fun.

[00:38:08] [SPEAKER_00]: A sack of Playboys, you know.

[00:38:10] [SPEAKER_02]: Oh, and the attic beers the other day,

[00:38:12] [SPEAKER_02]: I think where the teenagers were hiding.

[00:38:14] [SPEAKER_02]: Oh yeah, yeah.

[00:38:14] [SPEAKER_02]: There was like this...

[00:38:15] [SPEAKER_02]: From 1978?

[00:38:16] [SPEAKER_02]: I'm walking here and I'm making sure

[00:38:18] [SPEAKER_02]: I don't step through the attic,

[00:38:19] [SPEAKER_02]: but I find just a case of like drank ying-ling.

[00:38:22] [SPEAKER_02]: It was Jenny Cremill?

[00:38:24] [SPEAKER_02]: Somebody's like, this is the river.

[00:38:25] [SPEAKER_02]: I'm like, I think this was a teenager

[00:38:26] [SPEAKER_02]: hanging out in this attic.

[00:38:28] [SPEAKER_02]: So like, this is what I drank.

[00:38:30] [SPEAKER_00]: There's a house in Glensy,

[00:38:32] [SPEAKER_00]: which used to be the old McCann House.

[00:38:34] [SPEAKER_00]: And they had a detached garage.

[00:38:39] [SPEAKER_01]: Nice, with like the upstairs space?

[00:38:41] [SPEAKER_01]: Oh yeah.

[00:38:42] [SPEAKER_01]: I parted in detached garages.

[00:38:44] [SPEAKER_00]: It was called The Cockpit.

[00:38:47] [SPEAKER_00]: And we found that it was always easier

[00:38:52] [SPEAKER_00]: to get rid of the beer cans

[00:38:54] [SPEAKER_00]: if you just slide them down behind the drywall.

[00:38:58] [SPEAKER_01]: Oh wait, so let's paint this picture.

[00:39:01] [SPEAKER_01]: So the garage is dry walled in

[00:39:03] [SPEAKER_01]: and you go up to the storage space,

[00:39:05] [SPEAKER_01]: which is The Cockpit,

[00:39:06] [SPEAKER_01]: and it's an opening into the drywall.

[00:39:10] [SPEAKER_01]: But it gets better.

[00:39:11] [SPEAKER_01]: That place was probably well insulated.

[00:39:14] [SPEAKER_00]: So Jimmy Brett bought McCann's house

[00:39:18] [SPEAKER_00]: and opened it up.

[00:39:20] [SPEAKER_00]: No!

[00:39:21] [SPEAKER_00]: And there was cans like just raining everywhere.

[00:39:25] [SPEAKER_01]: Well this is also for the audience.

[00:39:26] [SPEAKER_01]: This is someone else we know

[00:39:27] [SPEAKER_01]: bought the house from someone we know

[00:39:29] [SPEAKER_00]: and they found your mess.

[00:39:32] [SPEAKER_00]: Hold on.

[00:39:33] [SPEAKER_00]: In the corner we also installed a funnel

[00:39:38] [SPEAKER_00]: with a PVC pipe because you needed a bathroom.

[00:39:46] [SPEAKER_00]: Oh man!

[00:39:48] [SPEAKER_00]: This place was decked out!

[00:39:50] [SPEAKER_00]: It's like built in trash can,

[00:39:52] [SPEAKER_00]: upgraded tree house, built in urinal.

[00:39:54] [SPEAKER_01]: Oh my gosh.

[00:39:55] [SPEAKER_00]: The things you'll find in Glenside.

[00:39:57] [SPEAKER_01]: I love that story.

[00:39:58] [SPEAKER_01]: That is priceless.

[00:39:59] [SPEAKER_00]: Cockpit.

[00:40:00] [SPEAKER_00]: Shout out to the McCann family.

[00:40:01] [SPEAKER_00]: Shout out to The Cockpit.

[00:40:03] [SPEAKER_00]: Brandon, Frank, and all of the good times in The Cockpit.

[00:40:09] [SPEAKER_01]: All right so here's something a little bit more.

[00:40:13] [SPEAKER_01]: We asked questions before we do an interview

[00:40:17] [SPEAKER_01]: and one thing you said that really drives you in business

[00:40:19] [SPEAKER_01]: is helping and guiding people.

[00:40:22] [SPEAKER_01]: And again we're all in different industries.

[00:40:25] [SPEAKER_01]: But yeah we're all in a similar industry.

[00:40:26] [SPEAKER_01]: We're all in like that client service relationship industry.

[00:40:29] [SPEAKER_01]: So what is it about helping and guiding people

[00:40:31] [SPEAKER_01]: that you love?

[00:40:33] [SPEAKER_02]: Yeah I mean it just it is what drives me.

[00:40:38] [SPEAKER_02]: It's taking things that are fairly complicated.

[00:40:40] [SPEAKER_02]: People have no knowledge of a house.

[00:40:42] [SPEAKER_02]: There is no comfort level there.

[00:40:46] [SPEAKER_02]: You have to start with like what is that pipe?

[00:40:49] [SPEAKER_02]: That brings water into my home.

[00:40:51] [SPEAKER_02]: Like there is like...

[00:40:52] [SPEAKER_02]: We need that right?

[00:40:52] [SPEAKER_02]: And to make people feel comfortable you say listen

[00:40:54] [SPEAKER_02]: no one has a baseline of knowledge here.

[00:40:56] [SPEAKER_02]: Yeah even homeowners.

[00:40:57] [SPEAKER_02]: Yeah and you don't need to remember all these things.

[00:40:59] [SPEAKER_02]: I'm writing it all down

[00:41:00] [SPEAKER_02]: and so taking something that's fairly complicated.

[00:41:02] [SPEAKER_02]: It's really important.

[00:41:03] [SPEAKER_02]: It's the biggest purchase you're going to make

[00:41:05] [SPEAKER_02]: and then getting that into a point where it's digestible.

[00:41:07] [SPEAKER_02]: There's a report that can be negotiated

[00:41:10] [SPEAKER_02]: or like a maintenance record to move forward.

[00:41:13] [SPEAKER_02]: So taking all of that and kind of delivering that to someone.

[00:41:15] [SPEAKER_02]: So when they're walking out they say

[00:41:16] [SPEAKER_02]: all right I feel really confident about this purchase

[00:41:18] [SPEAKER_02]: or I feel you know not so much confident about this purchase

[00:41:22] [SPEAKER_02]: and maybe I'm going to look somewhere else

[00:41:23] [SPEAKER_02]: or something like that.

[00:41:24] [SPEAKER_02]: But being that key to that you know

[00:41:26] [SPEAKER_02]: just translating a house to a person

[00:41:28] [SPEAKER_02]: and saying you know don't get overwhelmed moving forward.

[00:41:31] [SPEAKER_02]: The maintenance will not sound as crazy

[00:41:33] [SPEAKER_02]: as what we're talking about you know.

[00:41:35] [SPEAKER_02]: There's certain things you need to do

[00:41:36] [SPEAKER_02]: about every two to three years

[00:41:38] [SPEAKER_02]: to keep this thing going and safe.

[00:41:40] [SPEAKER_00]: It's like a car.

[00:41:41] [SPEAKER_00]: You got to change the tires, change the oil.

[00:41:43] [SPEAKER_02]: There's maintenance.

[00:41:44] [SPEAKER_02]: But I don't think you have to have

[00:41:45] [SPEAKER_02]: you know somebody there four times a year.

[00:41:47] [SPEAKER_01]: And I've been on home inspections

[00:41:50] [SPEAKER_01]: where the home inspector is not...

[00:41:54] [SPEAKER_01]: They're not coming down to the level of the person.

[00:41:57] [SPEAKER_01]: Maybe they're too technical

[00:41:58] [SPEAKER_01]: and they're acting.

[00:41:59] [SPEAKER_01]: They're assuming that everyone knows what they know.

[00:42:00] [SPEAKER_01]: So I have been on inspections where that has happened

[00:42:03] [SPEAKER_01]: and I don't think that's helpful at all.

[00:42:05] [SPEAKER_01]: And you and I experience it in our business.

[00:42:07] [SPEAKER_01]: You know if I get a first time home buyer

[00:42:08] [SPEAKER_01]: they're like what is my deposit?

[00:42:12] [SPEAKER_01]: Like do I get that back?

[00:42:13] [SPEAKER_01]: Like they don't understand these things.

[00:42:14] [SPEAKER_01]: They call you and they're like you know what is this?

[00:42:17] [SPEAKER_01]: What is that?

[00:42:18] [SPEAKER_01]: Like why do I need homeowners?

[00:42:19] [SPEAKER_01]: Like why do I even need it?

[00:42:21] [SPEAKER_01]: And then you got to explain that

[00:42:22] [SPEAKER_02]: and you're like well you know where do I start?

[00:42:25] [SPEAKER_02]: Yeah but to have the patience

[00:42:28] [SPEAKER_02]: and you know whatever it is in our wiring

[00:42:30] [SPEAKER_02]: is like you know after 20 years

[00:42:31] [SPEAKER_02]: I still every day like I have an inspection later today.

[00:42:34] [SPEAKER_02]: Like I'm excited to do it you know.

[00:42:36] [SPEAKER_02]: Yeah.

[00:42:36] [SPEAKER_02]: And to have the patience as much

[00:42:38] [SPEAKER_02]: as someone wants to stay there.

[00:42:39] [SPEAKER_02]: You say like until you feel comfortable

[00:42:41] [SPEAKER_02]: we'll take a lot of times hours in a house.

[00:42:44] [SPEAKER_02]: You know like within reason.

[00:42:45] [SPEAKER_02]: People have to come home sometimes

[00:42:46] [SPEAKER_02]: but it's like...

[00:42:48] [SPEAKER_02]: But seeing people be satisfied is the goal.

[00:42:52] [SPEAKER_00]: And I think with the biggest purchase in their life

[00:42:55] [SPEAKER_00]: for you to be able to provide that value

[00:42:59] [SPEAKER_00]: and to make them comfortable with a purchase.

[00:43:02] [SPEAKER_00]: I mean it just goes a long way.

[00:43:04] [SPEAKER_02]: It does and you know like

[00:43:07] [SPEAKER_02]: having technical knowledge is one thing

[00:43:09] [SPEAKER_02]: and we kind of joke about the dads on site

[00:43:11] [SPEAKER_02]: but I also think just like my attitude has always been

[00:43:15] [SPEAKER_02]: you know there are some inspectors that are like

[00:43:16] [SPEAKER_02]: listen I'm going to inspect the house

[00:43:18] [SPEAKER_02]: and I'll check back in with you.

[00:43:19] [SPEAKER_02]: Well someone has nothing to do

[00:43:20] [SPEAKER_02]: for the next two and a half hours.

[00:43:21] [SPEAKER_02]: So like why are you even there?

[00:43:24] [SPEAKER_02]: So I think there's a lot of nuance

[00:43:26] [SPEAKER_02]: in going with your inspector

[00:43:27] [SPEAKER_02]: where you can hear my thoughts

[00:43:29] [SPEAKER_02]: and I'm like this is what it's going to look like

[00:43:30] [SPEAKER_02]: in the report.

[00:43:31] [SPEAKER_02]: It's very black and white.

[00:43:32] [SPEAKER_02]: This thing needs to be repaired

[00:43:33] [SPEAKER_02]: but you can do this in five years

[00:43:35] [SPEAKER_02]: or you can you know

[00:43:36] [SPEAKER_02]: do you have a friend who's a plumber?

[00:43:37] [SPEAKER_02]: This may cost you a lot less

[00:43:39] [SPEAKER_02]: than what I'm going to estimate.

[00:43:40] [SPEAKER_02]: I'm going to estimate like you're just calling a plumber.

[00:43:43] [SPEAKER_02]: So like that nuance and being there

[00:43:45] [SPEAKER_02]: and then they go okay now I can really start

[00:43:47] [SPEAKER_02]: to see the next five years here

[00:43:48] [SPEAKER_02]: and I can plot that out.

[00:43:49] [SPEAKER_02]: What do we need to do right now?

[00:43:51] [SPEAKER_02]: All right well you need to fix that wire

[00:43:52] [SPEAKER_02]: that's like hanging out of the wall

[00:43:53] [SPEAKER_02]: that's going to like you know.

[00:43:55] [SPEAKER_02]: But you know do you need to caulk your windows right now?

[00:43:57] [SPEAKER_02]: Eventually you know

[00:43:58] [SPEAKER_02]: and having that conversation like

[00:44:00] [SPEAKER_02]: is something I truly enjoy.

[00:44:02] [SPEAKER_02]: I like going through

[00:44:03] [SPEAKER_02]: and making sure people are like really focused on

[00:44:06] [SPEAKER_02]: what you know what they're getting

[00:44:07] [SPEAKER_02]: and a plan for the future.

[00:44:09] [SPEAKER_02]: That's awesome.

[00:44:10] [SPEAKER_01]: All right so another thing we ask in our questions

[00:44:13] [SPEAKER_01]: is kind of like what we call

[00:44:14] [SPEAKER_01]: like words of wisdom basically.

[00:44:15] [SPEAKER_01]: So some of the things that you shared

[00:44:16] [SPEAKER_01]: you know do what you love

[00:44:17] [SPEAKER_01]: and what you enjoy doing.

[00:44:20] [SPEAKER_01]: Never stop learning.

[00:44:21] [SPEAKER_01]: Build and nurture your network.

[00:44:23] [SPEAKER_01]: But this one I thought was awesome.

[00:44:26] [SPEAKER_01]: So dedicate yourself to delivering for people

[00:44:28] [SPEAKER_01]: and you will find yourself

[00:44:30] [SPEAKER_01]: surrounded by good people doing the same.

[00:44:34] [SPEAKER_01]: What was it about that that you wanted to share?

[00:44:36] [SPEAKER_01]: Because that's you know that's fairly deep

[00:44:38] [SPEAKER_01]: and you know you and I are very much like that

[00:44:40] [SPEAKER_01]: where if you have a toxic person around you per se

[00:44:45] [SPEAKER_01]: for whatever reason

[00:44:46] [SPEAKER_01]: they're raining on your parade

[00:44:48] [SPEAKER_01]: or they're just like no I don't agree

[00:44:49] [SPEAKER_01]: with where you're going.

[00:44:50] [SPEAKER_01]: Like you know you can't go to sleep at night sometimes.

[00:44:54] [SPEAKER_01]: But if you have people around you

[00:44:56] [SPEAKER_01]: that are your biggest cheerleaders

[00:44:58] [SPEAKER_01]: and your business builders

[00:44:59] [SPEAKER_01]: these are people like giving you leads.

[00:45:02] [SPEAKER_01]: Like what was it about that

[00:45:03] [SPEAKER_01]: that you felt the need to share?

[00:45:04] [SPEAKER_02]: Well I appreciate that

[00:45:05] [SPEAKER_02]: and you know the questionnaire

[00:45:06] [SPEAKER_02]: like as I was filling this out

[00:45:08] [SPEAKER_02]: like I kind of enjoyed it

[00:45:09] [SPEAKER_02]: and the timing is good

[00:45:10] [SPEAKER_02]: is like you're kind of taking stock

[00:45:11] [SPEAKER_02]: at your life at these moments.

[00:45:13] [SPEAKER_02]: And so I was feeling all that energy.

[00:45:16] [SPEAKER_02]: I'm getting calls of congratulations,

[00:45:18] [SPEAKER_02]: calls of support,

[00:45:19] [SPEAKER_02]: booking inspections

[00:45:20] [SPEAKER_02]: and then you know getting invited here

[00:45:22] [SPEAKER_02]: and it's like you know it's that flywheel effect.

[00:45:25] [SPEAKER_02]: So I was feeling you know

[00:45:26] [SPEAKER_02]: and still on a daily basis

[00:45:28] [SPEAKER_02]: just gratitude for people that are around me

[00:45:31] [SPEAKER_02]: and noticing that people are all

[00:45:33] [SPEAKER_02]: we're all in the people business.

[00:45:34] [SPEAKER_02]: We all have our families that we care for

[00:45:36] [SPEAKER_02]: and we're out there

[00:45:38] [SPEAKER_02]: trying to do really good work

[00:45:39] [SPEAKER_02]: as a business for people

[00:45:41] [SPEAKER_02]: and provide a service.

[00:45:42] [SPEAKER_02]: But it's you know

[00:45:43] [SPEAKER_02]: I think it's just like an extension

[00:45:45] [SPEAKER_02]: of just your life.

[00:45:46] [SPEAKER_02]: It doesn't have to be work

[00:45:47] [SPEAKER_02]: and then life.

[00:45:48] [SPEAKER_02]: It's like you know this is

[00:45:49] [SPEAKER_02]: you know it's kind of like a common theme

[00:45:50] [SPEAKER_02]: throughout there

[00:45:51] [SPEAKER_02]: just how you're interacting with people

[00:45:52] [SPEAKER_02]: and you tend to find that

[00:45:54] [SPEAKER_02]: you know I have a lot of referrals

[00:45:56] [SPEAKER_02]: so like a lot of my business

[00:45:58] [SPEAKER_02]: and I'm sure for you guys as well

[00:46:00] [SPEAKER_02]: is referral based.

[00:46:01] [SPEAKER_02]: But you know a lot of times

[00:46:02] [SPEAKER_02]: like the main motivation

[00:46:04] [SPEAKER_02]: you don't want anybody

[00:46:06] [SPEAKER_02]: who's like I hire this inspector

[00:46:07] [SPEAKER_02]: because he passes the house

[00:46:09] [SPEAKER_02]: or like he waters something down.

[00:46:12] [SPEAKER_02]: People that I think one of the things

[00:46:14] [SPEAKER_02]: that a lot of people refer me to

[00:46:16] [SPEAKER_02]: is because the buyer is going to have

[00:46:18] [SPEAKER_02]: all the knowledge.

[00:46:19] [SPEAKER_02]: There's not going to be anything hidden

[00:46:20] [SPEAKER_02]: but they're going to be confident buyers

[00:46:22] [SPEAKER_02]: with that knowledge.

[00:46:23] [SPEAKER_02]: So like so what that's done

[00:46:25] [SPEAKER_02]: over the years is sort of weeded out

[00:46:26] [SPEAKER_02]: people that kind of look for

[00:46:27] [SPEAKER_02]: that other type of inspector.

[00:46:29] [SPEAKER_02]: You know I've had those awkward conversations

[00:46:30] [SPEAKER_02]: where they say things and you go

[00:46:31] [SPEAKER_02]: you want me to say what?

[00:46:33] [SPEAKER_02]: Like that is like why did you?

[00:46:34] [SPEAKER_02]: Here you write the record.

[00:46:35] [SPEAKER_02]: Yeah yeah like this is very

[00:46:37] [SPEAKER_02]: you know like you know

[00:46:37] [SPEAKER_02]: certain people act a certain way

[00:46:39] [SPEAKER_02]: that's very unprofessional

[00:46:40] [SPEAKER_02]: but it's you know as an industry

[00:46:41] [SPEAKER_02]: what you find is like the

[00:46:43] [SPEAKER_02]: the people who stick around

[00:46:44] [SPEAKER_02]: the people who are successful

[00:46:45] [SPEAKER_02]: have been really good at being good to people.

[00:46:48] [SPEAKER_02]: And that's what it is.

[00:46:49] [SPEAKER_02]: Yeah typically yeah yeah.

[00:46:52] [SPEAKER_02]: I guess there are exceptions where you know

[00:46:54] [SPEAKER_02]: it's like you know that's

[00:46:55] [SPEAKER_02]: that's the general idea.

[00:46:57] [SPEAKER_01]: Yeah you gave us a couple quotes too.

[00:46:59] [SPEAKER_01]: I put the one that I thought was great.

[00:47:01] [SPEAKER_01]: You have you learn something new every day

[00:47:03] [SPEAKER_01]: from Florence Blondile

[00:47:04] [SPEAKER_01]: and that's your grandma.

[00:47:05] [SPEAKER_02]: Florence shout out Florence.

[00:47:07] [SPEAKER_02]: Shout out to Florence.

[00:47:08] [SPEAKER_02]: You know it's something I say often

[00:47:09] [SPEAKER_02]: and it's good to go into any business

[00:47:12] [SPEAKER_02]: to not think you know everything.

[00:47:14] [SPEAKER_02]: So like I'll say

[00:47:14] [SPEAKER_02]: I don't have to have an answer for everything.

[00:47:16] [SPEAKER_02]: If I see something I don't know

[00:47:17] [SPEAKER_02]: I'll say I'll figure out an answer to this.

[00:47:20] [SPEAKER_02]: So or like yesterday

[00:47:22] [SPEAKER_02]: I've checked out like 8 million windows in my career

[00:47:25] [SPEAKER_02]: and the buyer was like

[00:47:26] [SPEAKER_02]: I think this thing makes the sash sit on this way

[00:47:29] [SPEAKER_02]: and I'm like I don't think so

[00:47:30] [SPEAKER_02]: but I left a little wiggle room

[00:47:32] [SPEAKER_02]: and he and he did it.

[00:47:33] [SPEAKER_01]: Like I've only done 7 million 900.

[00:47:35] [SPEAKER_02]: But I don't want to have that ego

[00:47:37] [SPEAKER_02]: and so he lifted up

[00:47:38] [SPEAKER_02]: the window sat the way he said.

[00:47:40] [SPEAKER_02]: I said you learn something new every day.

[00:47:41] [SPEAKER_02]: I mean I say it every day

[00:47:42] [SPEAKER_00]: I never say 100% ever.

[00:47:45] [SPEAKER_00]: I never say with 100% certainty

[00:47:48] [SPEAKER_00]: because there's always just that chance

[00:47:51] [SPEAKER_00]: that the window is going to sit on the sash.

[00:47:53] [SPEAKER_00]: That's right.

[00:47:53] [SPEAKER_00]: Leave yourself some wiggle room

[00:47:54] [SPEAKER_02]: but also don't carry that ego around.

[00:47:57] [SPEAKER_02]: It's both of those things.

[00:47:58] [SPEAKER_02]: So I think yeah grandmom taught me well there.

[00:48:01] [SPEAKER_00]: So we gave a shout out to your grandma.

[00:48:03] [SPEAKER_00]: How about the ladies club?

[00:48:04] [SPEAKER_00]: Can we get a shout out?

[00:48:04] [SPEAKER_02]: Andalusia girls club.

[00:48:06] [SPEAKER_02]: There we go.

[00:48:08] [SPEAKER_02]: AGC.

[00:48:09] [SPEAKER_02]: I grew up in Andalusia.

[00:48:09] [SPEAKER_02]: I love it.

[00:48:11] [SPEAKER_02]: Andalusia girls club is a fantastic group

[00:48:14] [SPEAKER_02]: from Andalusia

[00:48:15] [SPEAKER_02]: and they've been friends for

[00:48:17] [SPEAKER_02]: I mean I'm 45 so 50 years

[00:48:21] [SPEAKER_02]: or something like this.

[00:48:22] [SPEAKER_02]: And your mom?

[00:48:23] [SPEAKER_02]: My mom Lynn and my dad Jim

[00:48:26] [SPEAKER_02]: he's not in the girls club

[00:48:27] [SPEAKER_02]: but shout out to the girls.

[00:48:29] [SPEAKER_02]: I don't remember.

[00:48:30] [SPEAKER_02]: Andalusia girls club.

[00:48:31] [SPEAKER_02]: Aunt Lynn next door

[00:48:32] [SPEAKER_02]: who's Donnie's mom

[00:48:34] [SPEAKER_02]: next door is like you know

[00:48:36] [SPEAKER_02]: shout out to all the Smith family.

[00:48:38] [SPEAKER_02]: Yeah shout out to the Smith family.

[00:48:39] [SPEAKER_02]: For sure all of the love.

[00:48:42] [SPEAKER_02]: That's community as well.

[00:48:44] [SPEAKER_02]: I can segue that into

[00:48:45] [SPEAKER_02]: that was always like

[00:48:48] [SPEAKER_02]: in Glenside I have this

[00:48:49] [SPEAKER_02]: I'm really fortunate

[00:48:50] [SPEAKER_02]: it's like you're surrounded by people

[00:48:52] [SPEAKER_02]: that are just

[00:48:53] [SPEAKER_02]: they're involved in sports.

[00:48:55] [SPEAKER_02]: These are people that are involved

[00:48:56] [SPEAKER_00]: in the community driven community driven.

[00:48:58] [SPEAKER_00]: They want to provide assistance

[00:49:01] [SPEAKER_00]: and support and help one another.

[00:49:02] [SPEAKER_02]: That's right they see it.

[00:49:03] [SPEAKER_02]: There's not like a clear line

[00:49:04] [SPEAKER_02]: between not doing it and doing it.

[00:49:06] [SPEAKER_02]: People once you're volunteering

[00:49:07] [SPEAKER_02]: and helping out it's like

[00:49:08] [SPEAKER_02]: that's why this thing moves.

[00:49:10] [SPEAKER_02]: And so yeah.

[00:49:13] [SPEAKER_02]: So the Andalusia girls club was a big

[00:49:15] [SPEAKER_02]: a big part they had

[00:49:16] [SPEAKER_02]: you know they had the Andalusia

[00:49:17] [SPEAKER_02]: Jug Band as well.

[00:49:18] [SPEAKER_01]: Do you know what's going to happen now?

[00:49:19] [SPEAKER_01]: He's going to come in here

[00:49:20] [SPEAKER_01]: with a shirt or a hat

[00:49:22] [SPEAKER_01]: that says AGC on it.

[00:49:23] [SPEAKER_02]: Oh absolutely there's gear.

[00:49:25] [SPEAKER_02]: There's gear.

[00:49:27] [SPEAKER_00]: I want some swag.

[00:49:29] [SPEAKER_02]: I'm going to work on the AGC swag.

[00:49:31] [SPEAKER_02]: Oh yeah they do short trips every year

[00:49:33] [SPEAKER_02]: they have fun

[00:49:34] [SPEAKER_02]: and they show you how to do it right.

[00:49:35] [SPEAKER_02]: You know work hard raise your family

[00:49:37] [SPEAKER_00]: I expect our next feedback

[00:49:39] [SPEAKER_00]: to be from Frank Kern.

[00:49:41] [SPEAKER_00]: I hope so.

[00:49:42] [SPEAKER_01]: Frankie if you're out there.

[00:49:43] [SPEAKER_01]: Be kernel.

[00:49:44] [SPEAKER_01]: Knock knock.

[00:49:45] [SPEAKER_01]: All right so before we shut it down

[00:49:48] [SPEAKER_01]: why don't you share with the audience

[00:49:49] [SPEAKER_01]: the best way that they can learn

[00:49:51] [SPEAKER_01]: more about you your company

[00:49:52] [SPEAKER_01]: and everything you got going on.

[00:49:54] [SPEAKER_02]: Absolutely so the business name

[00:49:56] [SPEAKER_02]: is RS Home Inspection

[00:49:58] [SPEAKER_02]: and my website is

[00:50:01] [SPEAKER_02]: rshomeinspection.com

[00:50:02] [SPEAKER_02]: Really nice to have those things

[00:50:03] [SPEAKER_02]: be like clean and line up.

[00:50:05] [SPEAKER_02]: Yeah line up which is important.

[00:50:06] [SPEAKER_02]: Nice.

[00:50:07] [SPEAKER_02]: You can always text me

[00:50:09] [SPEAKER_02]: 215-605-2654

[00:50:11] [SPEAKER_02]: I think that's important

[00:50:12] [SPEAKER_02]: in the business is to just be

[00:50:14] [SPEAKER_02]: available all the time.

[00:50:16] [SPEAKER_02]: You have a roof leak on a house

[00:50:18] [SPEAKER_02]: you're looking for

[00:50:19] [SPEAKER_02]: I can come diagnose that

[00:50:20] [SPEAKER_02]: that sort of thing

[00:50:22] [SPEAKER_02]: and my main phone number

[00:50:25] [SPEAKER_02]: Sharon who is the scheduler

[00:50:28] [SPEAKER_02]: and she's amazing

[00:50:30] [SPEAKER_02]: 215-550-96

[00:50:33] [SPEAKER_02]: and that's to schedule inspections

[00:50:36] [SPEAKER_02]: Yeah that's it's

[00:50:38] [SPEAKER_02]: I didn't I want to give Donnie

[00:50:39] [SPEAKER_02]: a quick shout out

[00:50:40] [SPEAKER_02]: is like you know Donnie

[00:50:41] [SPEAKER_02]: our friend who passed away

[00:50:43] [SPEAKER_02]: my best friend my brother

[00:50:44] [SPEAKER_02]: he opened his own business

[00:50:46] [SPEAKER_02]: and he was in his signature

[00:50:48] [SPEAKER_02]: contracting

[00:50:48] [SPEAKER_02]: Donald Smith's signature contracting

[00:50:50] [SPEAKER_02]: and so Sharon my schedule

[00:50:52] [SPEAKER_02]: has signature in her business name

[00:50:54] [SPEAKER_02]: so I felt like that was

[00:50:56] [SPEAKER_02]: Donnie giving me the nod

[00:50:57] [SPEAKER_02]: as we went through

[00:50:58] [SPEAKER_02]: so I was inspired by him as well.

[00:51:00] [SPEAKER_02]: Our boy Donnie.

[00:51:01] [SPEAKER_02]: Yeah the best ever do it

[00:51:03] [SPEAKER_02]: and so yeah so if anybody

[00:51:05] [SPEAKER_02]: needs an inspection

[00:51:06] [SPEAKER_02]: again the freedom of my own business

[00:51:08] [SPEAKER_02]: is I like to do everything

[00:51:09] [SPEAKER_02]: so that's some things are

[00:51:12] [SPEAKER_02]: just a quick inspection

[00:51:14] [SPEAKER_02]: can you drive by this house

[00:51:15] [SPEAKER_02]: can you make sure this thing is good

[00:51:17] [SPEAKER_02]: I don't charge for everything

[00:51:18] [SPEAKER_02]: like a lot of times

[00:51:18] [SPEAKER_02]: I like to have the freedom

[00:51:19] [SPEAKER_02]: to just like you know

[00:51:20] [SPEAKER_02]: kind of go back

[00:51:21] [SPEAKER_02]: and re-inspect things

[00:51:22] [SPEAKER_02]: and that sort of thing

[00:51:23] [SPEAKER_02]: so don't hesitate

[00:51:24] [SPEAKER_02]: if there's like minutia

[00:51:25] [SPEAKER_02]: if there's some weird thing

[00:51:26] [SPEAKER_02]: in your house

[00:51:26] [SPEAKER_02]: you just can't figure out

[00:51:28] [SPEAKER_02]: I like to play the detective

[00:51:30] [SPEAKER_02]: you know like it's fun

[00:51:31] [SPEAKER_00]: Problem solving

[00:51:31] [SPEAKER_02]: Problem solving

[00:51:32] [SPEAKER_02]: You know if you're calling

[00:51:34] [SPEAKER_02]: a lot of contractors in

[00:51:35] [SPEAKER_02]: you start to get big numbers

[00:51:36] [SPEAKER_02]: you start to get

[00:51:37] [SPEAKER_02]: things that they're going to try

[00:51:38] [SPEAKER_02]: but they're not necessarily

[00:51:39] [SPEAKER_02]: the thing that will work

[00:51:40] [SPEAKER_02]: so a lot of times I can tell you

[00:51:41] [SPEAKER_02]: all right this is what

[00:51:42] [SPEAKER_02]: you're going to want fixed

[00:51:43] [SPEAKER_02]: we can document that

[00:51:44] [SPEAKER_02]: and now you'll hire

[00:51:44] [SPEAKER_02]: the right contractor for that.

[00:51:46] [SPEAKER_00]: And I think with insurance too

[00:51:47] [SPEAKER_00]: I come across these a lot

[00:51:49] [SPEAKER_00]: so I might be burning you up

[00:51:51] [SPEAKER_00]: Yeah

[00:51:52] [SPEAKER_00]: You know as we do it

[00:51:52] [SPEAKER_00]: This is the thing

[00:51:52] [SPEAKER_00]: I enjoy it all day

[00:51:54] [SPEAKER_01]: Absolutely

[00:51:54] [SPEAKER_01]: and right back at you

[00:51:55] [SPEAKER_01]: yeah for sure

[00:51:56] [SPEAKER_01]: Well thank you so much

[00:51:57] [SPEAKER_01]: for your time today

[00:51:58] [SPEAKER_01]: Gentlemen

[00:51:58] [SPEAKER_01]: It's been a pleasure

[00:51:59] [SPEAKER_01]: Greatly appreciate it

[00:52:00] [SPEAKER_01]: and thank you for your time as well

[00:52:02] [SPEAKER_01]: That's all we have for this episode

[00:52:03] [SPEAKER_01]: So thank you for tuning in again

[00:52:05] [SPEAKER_01]: to another episode of Bricks and Risk

[00:52:07] [SPEAKER_01]: See you soon

[00:52:09] [SPEAKER_01]: Thank you for joining us

[00:52:11] [SPEAKER_01]: on another episode of Bricks and Risk

[00:52:14] [SPEAKER_01]: Our goal is that you walk away

[00:52:15] [SPEAKER_01]: with one or two valuable nuggets

[00:52:17] [SPEAKER_01]: and we greatly appreciate

[00:52:19] [SPEAKER_01]: you sharing your time with us today

[00:52:21] [SPEAKER_01]: You can find all BNR episodes

[00:52:24] [SPEAKER_01]: on Spotify, Apple Music, YouTube

[00:52:27] [SPEAKER_01]: and anywhere else

[00:52:28] [SPEAKER_01]: you get your podcast content

[00:52:30] [SPEAKER_01]: Until next time

[00:52:31] [SPEAKER_01]: Keep learning and keep growing